Maxwell Health has a Paychex Flex Enterprise compatible payroll report that will provide an import file employers can use to load their benefit deduction information into their Paychex Flex Enterprise payroll system. A pre-formatted Paychex Flex Enterprise deduction report can be downloaded from Maxwell Health at any time. It can then be uploaded to Paychex Flex Enterprise as needed.
This report is provided at no cost to you.
If you are using the Paychex Flex Enterprise integration, it will be added and turned on by the Maxwell Health team.
If you're an HR Administrator, please talk to your Advisor if you’re interested in using the Paychex Flex Enterprise integration. If you're an Advisor, please include the request for the integration at implementation, or use this form to request it off-cycle.
How the report works
If you’re a Paychex Flex Enterprise client, this compatible payroll report can capture any benefit you choose—you'll just need to make sure each product’s deduction code(s) exist in both your Maxwell Health and Paychex Flex Enterprise portals.
Once the report is set up and turned on, you will be able to manually generate and download a deduction report from the Maxwell Health portal, so that you can upload it into your Paychex Flex Enterprise payroll system.
The deduction report will include the following information:
Deduction codes for each product you’ve set up in your Paychex Flex Enterprise portal.
Each employee’s unique identifying number (either an SSN or Paychex Flex Enterprise Employee ID).
The names of any products set up in both your Paychex Flex Enterprise and Maxwell Health portals that have an employee cost greater than $0.
Product end dates (if terminating a benefit deduction).
The report only sends deduction information for currently enrolled products. If your employees have any pending elections, deductions and costs will not be included in this file until those elections have been processed.
The scope of information captured in each deduction report depends on your company’s payroll schedule. Each deduction report only contains information that was recorded from:
60 days prior to the sync date to 7 days after the sync date, if you have weekly payroll.
60 days prior to the sync date to 14 days after the sync date, if you have biweekly payroll.
60 days prior to the sync date to 15 days after the sync date, if you have semi-monthly payroll.
60 days prior to the sync date to 30 days after the sync date, if you have monthly payroll.
Please be sure to review any errors produced on the Paychex Flex Enterprise portal. If your deduction report includes two rows for the same person with the same deduction code, both of these rows will fail to process and will reject on Paychex Flex Enterprise. This may occur if an employee takes two separate actions within one pay period. In this case, you will need to apply the deduction manually.
- Example: Within one pay period, an employee elects to begin contributing to their HSA effective June 1, 2015, but then stops contributing effective June 18, 2015. In this case, the deduction report will have both a start row for June 1, 2015 and a stop row for June 18, 2015. This would need to be manually corrected before uploading the report into Paychex Flex Enterprise.
To download the deduction report, go to Settings > Integrations > Paychex Flex Enterprise under Current Integrations tab > Details > Log. View a slideshow of how you'll access the report below.
For technical questions about the Paychex Flex Enterprise compatible payroll report, please contact Maxwell Customer Support at firstname.lastname@example.org or (866) 629-7445.
For more general questions about the report, please contact your advisor and/or your Maxwell Health Account Manager. For any questions or errors with Paychex Flex Enterprise, please contact your Paychex representative.