Health Advocate - Set up Notifications

Set up notifications for your Health Advocate integration to ensure you get notified on the status of your weekly sync.

In this article we'll cover

Types of Health Advocate Integration Notifications

  1. Health Advocate Integration - fileSentError: Notifies the appropriate person when there is an error sending the file to Health Advocate. If you receive this notification, please contact Maxwell Customer Support at support@maxwellhealth.com or (866) 629-7445.
  2. Health Advocate Integration - fileSent: Notifies the appropriate person when a file is sent to Health Advocate  

We recommend that you set up the fileSentError notification. We consider it optional to set up the fileSent notification, as you can assume the file was sent as long as you did not receive a fileSentError notification.

You can also always view the status of your syncs, and a record of every sync that has occurred in the integration log, which can be found under Settings > Integrations > Health Advocate under Current Integrations tab > Details Log.  

Note:

  • Setting notifications can only be done once the integration has been added by Maxwell Health. Read more about the Health Advocate integration setup process.
  • When adding notifications, do not select All Integrations as a notification type. This functionality is not supported in the Health Advocate integration.

Follow the below steps to set up Health Advocate notifications.

 

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