About the ADP Workforce Now API Integration

Maxwell’s API integration with ADP Workforce Now will automatically send benefit deductions over to ADP in real-time as they are updated in Maxwell Health. Adding and setting up the integration is self-service and can be completed at any time.

Included in this article:

Quick video overview

This three-minute video will give you a high-level overview of the Maxwell/ADP API integration:

Pricing

The ADP API integration costs $1 per employee that has an active payroll deduction per month. Maxwell will bill the employer on a monthly basis. If you need to change your billing information at any time, please email your updated information to support@maxwellhealth.com.

Getting started with the integration

Adding and setting up the integration is self-service and can be completed by the employer at any time. You just need to make sure that you’re already an ADP Workforce Now customer and have credentials to log into ADP and the ADP Marketplace.

>> Check out this article for more information on how to set up the integration.

Note: If you currently use the ADP Workforce Now Compatible Payroll Report in Maxwell (visible under Settings > Integrations), please submit this form to request the integration.

About the integration

This integration with ADP Workforce Now will automatically send benefit deductions over to ADP in real-time as they are updated in Maxwell Health.

  • Once employees are matched between portals and the integration is live, benefit deductions will be started, changed, or stopped in ADP based on the enrollment information in Maxwell compared to the information in ADP.
  • Going forward, when a benefit deduction change happens in Maxwell, it will sync over to ADP in less than one hour.

For more details on integration activity, check out this article about how the integration works.

Not supported by the integration

The following is not supported:

  • Syncing demographic information or work events such as new hires, salary changes or terminations.
  • Manual or one-time adjustments, such as prorating the employee’s contribution for a partial pay period or catching up and doubling the contributions for a missed pay period and not supported in Maxwell (and therefore the integration). Maxwell handles recurring deductions, as in the same amount for each paycheck. You’ll make these types of adjustments in the ADP system after the recurring deduction is synced over from Maxwell. Learn more about per pay period amounts in Maxwell >
  • Scheduling future effective deductions. While Maxwell allows enrollments with a future effective/change/termination date to be entered into the system, these starts/changes/stops will not be sent over to ADP until the date the deduction update becomes effective (the product effective date in Maxwell).

Canceling the integration

If you’d like to cancel the integration, log into ADP Workforce Now and go the Maxwell Health App to cancel. This action will notify the Maxwell system and the ADP integration will be disabled and removed from your Maxwell account. Should you wish to turn on the Maxwell-ADP integration in the future, follow the steps as if you were setting up the integration for the first time.

Additionally, you can explicitly revoke your consent for Maxwell to transmit data with ADP here. If you weren’t satisfied with the integration, we’d love to know if there’s anything we can do to improve it! Email us at feedback@maxwellhealth.com.

Support

If you have a question about the API Integration functionality, setup, billing, or your employer’s sync, please contact Maxwell Customer Support at support@maxwellhealth.com.

If you have a question about ADP Workforce Now functionality or product offering, contact your ADP representative or visit their site.

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