About New Hire Waiting Periods

Waiting periods, or the length of time that new hires must work at your company before their coverage is effective, are very important to the setup of your employer in Maxwell Health. Your Advisor indicated a new hire waiting period for each product (different options listed below) when they implemented your company on Maxwell Health. 

 When you add a new hire to Maxwell, their products’ Effective Dates will automatically be calculated from the Date of Hire (DOH) plus the waiting period indicated at implementation. You can see that Effective Date reflected for each product on the Enrolled Products and Eligible Products tabs of the individual employee's profile page. In the example below, the Effective Date is the same day as the Available to Shop Start Date because there is no waiting period, and the employee’s product is effective the date of their hire.

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Jim's Cigna HSA product's effective date is 1/1/2016
New hire waiting period options

Maxwell Health supports seven different waiting periods, which are all listed as options at implementation.

  • Date of Hire (DOH). 
    For example:
    DOH = October 1, Effective Date = October 1
    DOH = October 15, Effective Date = October 15

  • Date of Hire (DOH) plus the number of days/months of your choice. Please note that the DOH counts as one of the calendar days. 
    For example:
    DOH = October 1, Effective Date = November 1 (for plus 30 days)

  • First of the month following DOH - coinciding with current month. This means that if the DOH is on the first of the month, the employee will be eligible that day.
    For example:
    DOH = October 1, Effective Date = October 1
    DOH = October 15, Effective Date = November 1

  • First of the month following DOH - not coinciding with current month. This means that if the DOH is on the first of the month, the employee will be eligible the following month.
    For example:
    DOH = October 1, Effective Date = November 1
    DOH = October 15, Effective Date = November 1

  • First of the month following 30 calendar days, 45 calendar days, 60 calendar days, 90 calendar days, or 3 months after DOH - coinciding with current month. This means that if the 30th calendar day (for example) lands on the first of the month, the employee is eligible that day. Please note that the DOH counts as one of the calendar days.
    For example (for 30 days):
    DOH = October 1, Effective Date = November 1
    DOH = October 3, Effective Date = November 1
    DOH = October 15, Effective Date = December 1

  • First of the month following30 calendar days, 45 calendar days, 60 calendar days, 90 calendar days, or 3 months after DOH . This means that If the 30th calendar day (for example) lands on the first of the month, the employee is eligible the following month. Please note that the DOH counts as one of the calendar days.
    For example (for 30 days):
    DOH = October 1, Effective Date = November 1
    DOH = October 3, Effective Date = December 1
    DOH = October 15, Effective Date = December 1

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    If you see an effective date for a product that's not consistent with the indicated waiting period selected by your Advisor, please contact Maxwell Customer Support at support@maxwellhealth.com or call (866) 629-7445.
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