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  1. Support
  2. Admin Resources
  3. Employees & Benefits

Employees & Benefits

Getting employees added to Maxwell and managing their enrollments, including mid-year changes

  • Add a New Hire
  • Terminate an Employee
  • Rehire an Inactive Employee
  • Reinstate an Employee Terminated in Error
  • About Custom Fields
  • Add or Remove a Dependent from Coverage
  • Change an Employee's Information or Coverage
  • Life Events and Change Reasons Available in Maxwell
  • Life Event Settings
  • Managing COBRA Events in Maxwell
  • Move an Employee to a Different Eligibility Group
  • Approve or Deny Volumes for a Benefit Pending EOI
  • About New Hire Waiting Periods
  • About Linked Benefits
  • Add Member IDs
  • Import New Hires and Update Existing Employee Info in Bulk
  • Delete an Enrollment
  • Terminate an Enrollment
  • Reset an Employee's Password
  • About Salary-Based Benefits
  • About Evidence of Insurability
  • Employee Experience: About the Benefits Cart

Maxwell Customer Support Hours:
8am-7pm ET, Monday-Friday, excluding all national holidays.

Available via email at support@maxwellhealth.com and via phone at (866) 629-7445.