Reset an Employee's Password

To reset an employee's password, you just need to go to their profile page and click Options > Reset Password > SendThe employee will receive an email with instructions on how to reset their password. 

  • Please Note: Employees who do not have an email address in Maxwell cannot receive a password reset email. They will set up their password the first time they activate their account using First Name, Last Name and SSN.

See below:


Note: For security reasons, password reset links are only valid for six days. If employees wait over six days to follow the link and reset their password, the link will expire and you'll need to resend it.

Was this article helpful?
1 out of 3 found this helpful