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  1. Support
  2. Maxwell University
  3. How to Videos

How to Videos

Watch short, task specific videos

  • Video - Set up & Kick off Open Enrollment
  • Video - Individual Open Enrollment Events
  • Video - Customizing a Report
  • Video - Life Events in Maxwell
  • Video - Correcting Employee Benefit Enrollments
  • Video - Updating Employee Profile Information
  • Video - Sending out Welcome Emails
  • Video - Add a New Hire
  • Video - Terminate an Employee
  • Video - Approve or Deny Elections Pending Evidence of Insurability (EOI)
  • Video - Add a Dependent to Benefits Coverage
  • Video - Remove a Dependent from Benefits Coverage
  • Video - Approving an Employee's Elections
  • Video - Salary Effective Date Rules
  • Video - EDI Overview
  • Video - Tour of Maxwell for Administrators

Maxwell Customer Support Hours:
8am-7pm ET, Monday-Friday, excluding all national holidays.

Available via email at support@maxwellhealth.com and via phone at (866) 629-7445.